Refund and Cancellation Policy for Sumitra Homeopathy Clinic
Last Updated: December 2025
At Sumitra Homeopathy Clinic, we are committed to providing professional homeopathic consultation and personalized treatment to every patient. Due to the nature of our services, this Refund and Cancellation Policy explains why refunds are not applicable and outlines our cancellation terms clearly and transparently.
1. No Refund Policy
All payments made to Sumitra Homeopathy Clinic are non-refundable.
Homeopathic consultations and treatments involve time, professional expertise, case analysis, and preparation of individualized remedies. Once a consultation is provided or treatment is initiated, the service is considered delivered. Therefore:
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No refunds will be issued for consultations, treatments, packages, medicines, or follow-up services.
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This applies to online consultations, in-clinic consultations, and advance payments.
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Refunds are not applicable for dissatisfaction with treatment outcomes, as results may vary from person to person.
By making a payment, you acknowledge and agree to this no-refund policy.
2. Appointment Cancellation and Rescheduling
While refunds are not permitted, we understand that situations may arise where you need to reschedule.
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Appointment cancellations or rescheduling requests should be made at least 24 hours in advance.
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Requests made within less than 24 hours may not be accommodated.
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Missed appointments without prior notice may be considered completed consultations, and no rescheduling will be provided.
Rescheduling is subject to availability and clinic discretion.
3. Online Consultation Policy
For online consultations:
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Once an online consultation is scheduled and payment is completed, it is treated as a confirmed booking.
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Failure to attend an online consultation at the scheduled time will be considered a no-show, and no refund or rescheduling will be offered.
4. Exceptional Circumstances
In rare cases, if a consultation cannot be provided due to technical issues or unavoidable circumstances from the clinic’s side, we may offer:
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A rescheduled appointment, or
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An alternative solution at the clinic’s discretion
No monetary refund will be issued under any circumstances.
5. Changes to This Policy
Sumitra Homeopathy Clinic reserves the right to modify or update this Refund and Cancellation Policy at any time without prior notice. Any changes will be posted on this page with an updated “Last Updated” date.
6. Contact Information
If you have any questions regarding this policy, please contact us before making a payment:
Sumitra Homeopathy Clinic
301, Near 11 NO Stop,
Next to Juice Bar,
E-7, Arera Colony,
Bhopal, Madhya Pradesh 462016
Email: contact@homeopathy-world.com
Phone: +9191091 02650
